Return Policy

I want you to LOVE the art you have purchased from me. If, for whatever reason, you are not absolutely delighted, your purchase can be returned any time during the 30 days after receiving. 

To start a return, you can contact me at mickie@shaw.ca, or through my contact page on this website.

To be eligible for a return, your item must be in the same condition that you received it, with enclosed literature, and in its original packaging. 

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can remedy the issue and make it right.

Exceptions / non-returnable items 
Commissioned paintings.  
Sale items.
Gift cards.

European Union 14 day cooling off period 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds 
I will notify you once I've received and inspected your return. Refunds will be processed on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.  If more than 15 business days have passed since we’ve approved your return, please contact me at mickie@shaw.ca.